Professional Standards and Internal Affairs

The Waltham Police Departments is dedicated to providing the best police services possible to all of Waltham's’ citizens and visitors. It is the responsibility of every department member to promote this ideal.

Our officers are carefully selected and given the best available training. As society’s designated representative to uphold the law, Waltham Police Officers are held to a higher standard than other citizens.

It is the policy of the Waltham Police Department to forward commendations to officers and their supervisors and to thoroughly investigate complaints. If you have a commendation or complaint you may report it to the Office of the Chief of Police in person, by letter, or telephone (781-314-3500).

Alternatively, you can call Police Operations at (781-314-3600) or come to the police station and ask to speak with the Officer in Charge.

Information provided by the citizens of the community helps us maintain this standard and ideal. We strongly encourage both positive and negative comments about our performance from members of the community.