Water & Sewer Division

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Hours of Operation

Monday - Friday: 8:30 am to 4:30 pm (Water Billing)

Monday - Friday: 7:00 am to 3:00 pm (Dispatch)

Phone

(781) 314-3810 (Billing Inquires)

Fax

(781) 314-3843

Emergency Numbers

(781) 314-3855 (Dispatch Hours Monday-Friday 7:00 am - 3:00 pm)
(781) 893-3700 (After Hours Emergency)

Address

Water and Sewer Billing Inquiries
169 Lexington Street
Waltham, MA 02452
United States

                   Welcome to the Water and Sewer Department

We are located at 169 Lexington St between the Fire and Police Department Hours of operations are :

   Water,Sewer,Drain Office is open 7:00 to 3:30  phone-781-314-3855

     Water Billing office is open 8:30 to 4:30 phone -781-314-3810

If it is an emergency please call (781) 314-3855 from 7:00 am - 3:00 pm. After hours please call (781) 893-3700.

 

Water and Sewer Department

We are responsible for the operation and maintenance of the city's:

  • 157 miles of water mains
  • 1347 fire hydrants
  • 137 miles of sewer pipes
  • 4006 sewer manholes
  • storm drain pipes
  • catch basins

Water and Sewer personnel operate and maintain 6(six) sewage pumping stations and 1(one) booster station:

  • Second Ave/Legion Rd
  • Woerd Ave
  • Trapelo Rd
  • Spencer ST
  • Wimbledon Circle
  • Edgewater Dr.
  • Cedarwood ( behind South St /Stanley School) one booster pumping station

Water and Sewer billing is performed by our billing clerks. Meters are read  by the meter readers.

Our department is responsible for administering the following MA-DEP programs:

  • Backflow/Cross Connection Control
  • FOG, fats, oils and grease

The department takes 72 water samples /month that are analyzed for mandatory water quality criteria including bacteria, chlorine and sodium. We clean one third(1/3)or at least 1559 catch basins each year.  

Staff Contacts

Name Title Phone
Stephen Casazza, P.E. City Engineer (781) 314-3831
Lisa Goyer, P.E. Assistant City Engineer (781) 314-3828
Gerard Shaughnessy Superintendent (781) 314-3836
John Meconiates Senior Code Enforcement Inspector (781) 314-3827
Eric Jewett Foreman (781) 314-3826
Kate Carnes Water Billing Clerk (781) 314-3813
Sue Kavaleski Water Billing Clerk (781) 314-3811
Jason Devane Cross Connection Inspector (Backflow Device Tester) (781) 314-3823
Joseph Florio Code Enforcement Inspector (Grease Traps) (781) 314-3822
Julie Martinos Business Manager (781) 314-3839
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