Waltham 9-1-1 Emergency Telecommunication Center

911. This line is recorded. Where is your emergency?

For Questions Regarding Alerts, Please Contact the CodeRED ENS Team Or click here for more information on the CodeRED system

Welcome to the City of Waltham 9-1-1 Center

The Waltham 9-1-1 Center is a fast paced, multi-tasking operation with a customer service-oriented discipline. As a 24-hour combined Police, Fire EMS and call-taking dispatch center, we are dedicated to professional, courteous and respectful service to the residents and visitors in the City of Waltham. We also place the highest priority on the safety of our community including our first responders.

Waltham is a city with a residential population of more than 60,000. This figure at least doubles during each weekday, presenting the public service agencies with some unique challenges in this community located 9 miles west of Boston. Waltham is the home of two major colleges; Brandeis University and Bentley University.  Waltham also has a major highway that runs directly through it, Route 128.  This makes Waltham streets very busy when there is heavy rush hour traffic on Route 128.

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Staff Contacts

Name Title
Robert Robillard Police Lieutenant
Keith Irvine Chief Dispatcher