*Contact Us

Emergency

Call 911 - For all emergencies from anywhere within Waltham, Massachusetts. Cell Phone users can call (781) 893-4100. WFD utilizes enhanced 911 in the city, which helps our dispatchers determine the address from which you are calling, even if you're unable to say it.

What we need to know 

For any emergency there are two main things we need to know in order to help you.

  1. Address/Location - Where are you? The exact address is best. Nearest cross streets or even landmarks can also help
  2. Type of Emergency - What is wrong? Our response starts with your call. The more information we have ensures that the proper resources will respond.

Non-Emergency

Acting Chief Michael J. Quinn
Chief of Department

Deputy Chief Cliff Richardson
Fire Prevention Division 

Deputy Chief Paul Ciccone
Fire Training Division 

Waltham Fire Department Headquarters 
175 Lexington Street 
Waltham, MA 02452-4638
(781) 314-3710 Business Phone 
(781) 647-0892 FAX

To Report Possible Terrorist Activity

Call the State's toll free terrorism tip line at 1-888-USA-5458

For Non-emergency Information Following a Major Disaster or Event

Call the State's new citizens helpline at 2-1-1