Water & Sewer Division
View Contact Info
Hours of Operation
Monday - Friday: 8:30 am to 4:30 pm (Water Billing)
Monday - Friday: 7:00 am to 3:00 pm (Dispatch)
How to Reach Us
Address
Welcome to the Water and Sewer Department!
We are located at 163 Lexington St between the Fire and Police Department.
Hours of operation
Water, Sewer, Drain Office: 7:00 am - 3:00 pm / (781) 314-3855
Water Billing office: 8:30 am - 4:30 pm / (781) 314-3810
In case of an emergency please call (781) 314-3855
We are responsible for the operation and maintenance of the city's:
- 157 miles of water mains
- 1347 fire hydrants
- 137 miles of sewer pipes
- 4006 sewer manholes
- storm drain pipes
- catch basins
Water and Sewer personnel operate and maintain 6(six) sewage pumping stations and 1(one) booster station:
- Second Ave/Legion Rd
- Woerd Ave
- Trapelo Rd
- Spencer ST
- Wimbledon Circle
- Edgewater Dr.
- Cedarwood (behind South St /Stanley School) one booster pumping station
Water and Sewer billing is performed by our billing clerks. Meters are read by the meter readers. See billing info here
Our department is responsible for administering the following MA-DEP programs:
- Backflow/Cross Connection Control
- FOG, fats, oils and grease
The department takes 72 water samples /month that are analyzed for mandatory water quality criteria including bacteria, chlorine and sodium. We clean one third(1/3)or at least 1800 catch basins each year.
Staff Contacts
Name | Title | Phone |
---|---|---|
Ian McKenzie, P.E. | Assistant City Engineer | (781) 314-3852 |
Gerard Shaughnessy | Superintendent | (781) 314-3836 |
John Meconiates | Senior Code Enforcement Inspector | (781) 314-3827 |
Kate Carnes | Water Billing Clerk | (781) 314-3813 |
Julie Martinos | Business Manager | (781) 314-3839 |
Margaret Rowan | Water Billing Clerk | (781) 314-3825 |
Matthew Jacobs | Cross Connection Control Inspections | (781) 314-3807 |
Jim Capello | F.O.G. Inspections | (781) 314-3823 |
Michael Chiasson | Director of Consolidated Public Works | 781-314-3800 |
Rosanne Iacono | Administrative Assistant | 781-314-3811 |