Heating Assistance

There are several programs in Massachusetts to help low-income households pay for their heating fuel and other utilities. Government help is available to pay for fuel, weatherization, and heating system repairs. In addition, low-income customers can get utility discounts, utility shutoff protection, and help from non-government programs. Please view the following links for more information.

Massachusetts Fuel Assistance (LIHEAP): 
https://www.mass.gov/service-details/low-income-home-energy-assistance-program-liheap
LIHEAP, the Low-Income Home Energy Assistance Program, provides financial assistance paying electricity, gas ,and oil bills. To qualify, at least one member of the household must be a US citizen or green card holder, and the household must make less than 60% Area Median Income. Below are 2 Waltham locations where you can apply directly to LIHEAP:

  • Waltham Senior Center - 488 Main Street, open Monday - Friday 8:30 AM - 4:30 PM
  • Waltham residents can now apply online for fuel assistance through Community Teamwork of Lowell (CTI)! Individuals can apply online, create an account, upload documents, and sign the application. At the end of the form, the applicant will be able to make the [required] follow-up phone appointment with Community Teamwork staff. CTI staff will call the client on the day/time of the appointment to review their application. 
    Instructions to apply online:
    To apply for fuel assistance, please go to https://toapply.org/CTI 
    To change language-go to upper left-hand corner of screen
    If you are not able to apply online by yourself, please call Community Teamwork at 978-459-6161

Citizens Energy Heat Assistance Programs: 
http://citizensenergy.com/

Good Neighbor Energy Fund:
http://www.magoodneighbor.org/

Local Emergency Fuel Assistance:
http://www.mass.gov/eohhs/gov/departments/dta/fuel-assistance.html

Utility Shut Off Protection:
http://www.mass.gov/ago/doing-business-in-massachusetts/energy-and-utilities/help-for-consumers/utility-shut-offs.html 

Weatherization Assistance:
https://www.mass.gov/service-details/weatherization-assistance-program-wap

Mass Save:
https://www.masssave.com

Heating System Repair & Replacement Program:
https://www.mass.gov/service-details/heating-system-repair-replacement-program