Who is authorized to repair my water meter?

The water meter in your home is owned and maintained by the City of Waltham.  The meter must be accessible to the City for inspection and reading at all times.  Only an authorized employee of the City of Waltham’s Water and Sewer Division will be allowed to install, remove or repair the city meter and/or the touchpad.  Any meter injured by frost or through the negligence of a water user, shall be repaired or replaced at the customer’s expense. 

Should you have a problem with the meter, such as water leaking from the meter, please contact the Water Billing Office as soon as possible at (781) 314-3810 to arrange an inspection. 

The City does allow for the installation of a non-sewer meter for outside usage (lawn sprinklers etc.)  Non-sewer meters are purchased and installed at the customer’s expense.  Please review the Non-Sewer Meter Regulations for further information.