Who Do I Contact for Water or Sewer Issues that are Non-Bill Related, including Emergencies?

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Rusty Water, Low Pressure, Water Leaks, No Water, Sewer Stoppages or Overflows, Any Emergencies:


Contact:  Water & Sewer Department

Monday through Friday, 7 a.m. to 3 p.m.                                               (781) 314-3855

Monday through Friday, After 3 p.m.                                                      (781) 893-3700

Holidays and Weekends                                                                         (781) 893-3700


Department Personnel will be dispatched to investigate and manage the issue. 

If you happen to be doing laundry when the water has turned rusty or brown, the Water & Sewer Department has a product for laundry rust removal.  Do not put clothes in the dryer!