Home › Waltham 9-1-1 Emergency Telecommunication Center › FAQ › Why do I have to provide my address and phone number when calling 9-1-1?
Why do I have to provide my address and phone number when calling 9-1-1?
A. We ask you for your address and phone number to verify where you are and to be able to call you back if we get disconnected.
While your information shows up on our system, sometimes it is inaccurate or out-of-date.
The safest thing to do is to assume is that the call taker does NOT know your location or phone number.
161 Lexington St.Waltham, MA 02452